Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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  • 187 Testimonials View
  • 171 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 4335 reference ratings
4.7/5.0 (4335)
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • “I was looking for something more modern, and I was able to find that with Dialpad. It allowed us to seamlessly transition from the office to home, and it’s been …

  • “Every time we hired somebody, we had to give them weeks' notice to get the phone numbers to get the equipment sent—something always went wrong. And it just became a …

  • “We were particularly interested in features like reporting, supervisor dashboards and real-time alerts. Most of all we wanted a reliable product that worked.”

Featured Case Studies

  • How this LA-based dog care updates clients via call and text

  • Randstad scales its global HR enterprise with a single Ai voice solution

  • Drizly sells and services like never before with Dialpad

Featured Customer Videos

Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.