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SugarCRM

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Read 260 SugarCRM reviews and testimonials from customers, explore 188 case studies and customer success stories, and watch 26 customer videos to see why companies chose SugarCRM as their Customer Relationship Management (CRM)

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.

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  • 260 Testimonials View
  • 188 Case Studies View
  • 26 Customer Videos View
Customer Rating Review Score based on 6945 reference ratings
4.7/5.0 (6945)
  • Winter 2026 Market Leader CRM Software
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260Testimonials

  • “With a large customer base across multiple countries and brands, my goal is to obtain a 360-degree view of customers."

    Luis Vasquez Customer Relationship Management Manager

  • "CastleBranch Streamlines Opportunity Management and Forecasting with SugarCRM."

    CastleBranch

  • "Sugar allowed us to not only increase the number of accounts we were keeping track of, but also to maximize the amount of opportunities we go through."

    Trevor McSwain Regional Sales Manager
259 more testimonials currently locked

188 Case Studies

  • Materion Chooses Sugar for Global CRM Rollout, Achieves Strong Adoption With Innovative …

    Jason Maher Vice President of Sales

  • DATAFIRST Increases Lead Generation 200 Percent in only Five Months with SugarCRM

    Rémi Clemendot Business Development Director

  • How Sugar Keeps the Access Group in the Vanguard

    Greg Dennick Head of aCloud Operations
187 more case studies currently locked

26 Customer Videos

25 more videos currently locked

Additional SugarCRM Information & Resources

Read SugarCRM Reviews, Testimonials & Customer References from 260 real SugarCRM customers.

Browse SugarCRM Case Studies, Customer Success Stories, & Customer References from 188 businesses that use SugarCRM.

Watch SugarCRM Customer Videos to learn why 26 businesses chose SugarCRM.

Explore answers to frequently asked questions about SugarCRM.

FeaturedCustomers has 1,911,004+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.