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Read 774 Twilio reviews and testimonials from customers, explore 573 case studies and customer success stories, and watch 64 customer videos to see why companies chose Twilio as their Business Text Messaging Software

Twilio, a software and cloud-based communications platform, enables developers and businesses to rapidly build and deploy communication solutions that meet their specific needs. Whether integrating voice, messaging and/or VoIP capabilities into a web or mobile app or building a complete system like a call center, Twilio removes the traditional obstacles to creating effective communications experiences. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the way. The company is privately held and based in San Francisco, California.

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Customer Rating Review Score based on 7793 reference ratings
4.7/5.0 (7793)
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    4.8 / 5.0 (3223)

    Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google, Dropbox, Lyft and Airbnb. They have raised $2M thus far, became profitable over an year ago, and are scaling exponentially. They are looking for people who are excited to grow and have a direct …

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774Testimonials

  • “Working with Segment has enabled us to develop a better understanding of our customers and provide them with personalized experiences which genuinely help them to grow their businesses. Having access …

    Drew Forster Director of Site & App Analytics

  • "It was also the ability to improve the experience of our contact center agents by providing them with customer information in real time, allowing us to deliver a more personalized …

    Abraham Romano Chief Product Officer

  • "We were missing out on a large segment of that small-business communication journey, and they were using multiple tools to fill that gap. Twilio allowed us to make our platform …

    Dan Navarro Group Product Manager
773 more testimonials currently locked

573 Case Studies

  • Retrieval Masters Increased Agent Productivity 20% using Twilio

    Todd Fuchs Owner

  • FLK It Over reinvents the way real estate agents review lease agreements

    Andrew Colagiuri CEO and Founder

  • How audibene revolutionizes the telemedicine industry

    Clara Stjernswärd Technical Product Manager
572 more case studies currently locked

64 Customer Videos

  • ServiceNow Notify leverages Twilio SMS and Voice for fast response to IT issues and outages
    Play Video
    Chris Pope Chief Strategy Office
  • Talkpush Accelerates Recruitment With Twilio IVR
    Play Video
    Max Armbruster Chief Executive Officer
  • How Morgan Stanley builds lasting relationships with their customers via text messages
    Play Video
    Dustin De Vincentis Chief Operating Officer of Wealth Management Tech
63 more videos currently locked

Additional Twilio Information & Resources

Read Twilio Reviews, Testimonials & Customer References from 774 real Twilio customers.

Browse Twilio Case Studies, Customer Success Stories, & Customer References from 573 businesses that use Twilio.

Watch Twilio Customer Videos to learn why 64 businesses chose Twilio.

FeaturedCustomers has 1,911,004+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.